Privacy

 Privacy Policy

This Privacy Policy was last updated on August 28, 2025. Previous versions are available upon request.

 

Protection of privacy is important at Sarahodgedigital.com. To this end, Sarahodgedigital.com has adopted the following policy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

 

By using our website or services, you agree to the terms of this policy.

 

Personal Information We Collect

Protection of privacy requires that the collection, use, disclosure and retention of personal information satisfy the requirements of laws governing the handling of such information. Sarahodgedigital.com supports the principles of these laws and abides by them.

 

Personal information means information about an identifiable individual.

 

We may collect the following types of information:

  • Name, email address, phone number, business name
  • Billing and payment details
  • Social media handles (if provided voluntarily)
  • IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)
  • Any other information voluntarily submitted via forms, surveys, or interactions with us

 

Personal Information Defined

“Personal information” refers to any information about an identifiable individual, including but not limited to your name, contact information, IP address, or any data that can directly or indirectly identify you.

 

How We Use Your Information

Sarahodgedigital.com collects personal information as part of its activities only for the following purposes:

  • Deliver and improve our services (e.g. strategy sessions, courses, downloads, workshops)
  • Process payments and fulfill orders
  • Send transactional emails and communications
  • Respond to inquiries and provide support
  • Send marketing communications (with your consent)
  • Understand usage trends and improve website performance
  • Fulfill legal and contractual obligations

 

Consent and CASL Compliance

We obtain your express consent before sending any commercial electronic messages (CEMs) such as promotional emails or newsletters. You can withdraw consent at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us at: sara@sarahodgedigital.com

 

We do not send unsolicited messages, and we comply fully with CASL.

 

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device to help websites remember you and enhance your browsing experience.

 

How We Use Cookies:

We use cookies to:

  • Ensure site functionality (e.g. login, cart, preferences)
  • Analyze usage via tools like Google Analytics
  • Deliver targeted ads via services like Meta Pixel and TikTok Pixel

 

Types of Cookies We Use:

Type                                          Purpose

Essential                                   Site functionality and security

Analytics                                   Understand how users interact

Marketing                                 Deliver personalized advertising

 

We do not use cookies to directly identify you unless you provide that information voluntarily.

 

Managing Cookie Preferences:

You will be presented with a cookie banner on your first visit. You may:

  • Accept all cookies
  • Customize your cookie preferences
  • Decline non-essential cookies

 

You can also manage cookies via your browser settings or revoke consent at any time.

 

Third-Party Services

Service Providers / Processors

 

We may share your personal information with trusted third-party service providers who perform functions on our behalf, such as email marketing platforms, cloud hosting providers, and payment processors. These providers are bound by confidentiality and data protection agreements.

 

We may use third-party services including but not limited to:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

 

These providers may process data outside Canada. We ensure any third-party we work with has appropriate privacy safeguards.

 

How We Protect Your Information

We use industry-standard security measures, including:

  • SSL encryption
  • Secure servers
  • Access controls and password protection
  • Periodic data audits and disposal policies

 

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, data is securely deleted, anonymized, or destroyed.

 

Your Rights

Under PIPEDA, you have the right to:

  • Request access to your personal data
  • Correct inaccuracies
  • Withdraw consent to data collection
  • File a complaint with our Privacy Officer

 

To exercise these rights, contact us at: services@sarahodgedigital.com

 

Additional Rights for European Union (EU) Users

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR) with respect to your personal data. These include the right to:

  • Access your personal data
  • Rectify inaccuracies in your data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to the processing of your data
  • Data portability (receive your data in a structured, commonly used format)
  • Withdraw your consent at any time, where processing is based on consent
  • Lodge a complaint with a data protection authority (DPA) in your member state

 

We rely on the following legal bases to process personal data under the GDPR:

  • Consent (e.g., subscribing to our newsletter)
  • Contractual necessity (e.g., delivering services or products you’ve requested)
  • Legal obligations
  • Legitimate interests, provided they are not overridden by your rights and freedoms

 

If you are an EU resident and wish to exercise any of the above rights, please contact us at: services@sarahodgedigital.com 

 

We will respond within the timeframes required by applicable law.

 

International Data Transfers

Your information may be transferred to and processed in countries outside of the EEA, including Canada and the United States, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR, such as using Standard Contractual Clauses where applicable.

 

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors without verified parental consent.

 

Data Breach Notification

In the unlikely event of a data breach that creates a real risk of significant harm, we will notify affected individuals and report the breach to the Office of the Privacy Commissioner of Canada, as required by law.

 

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects without human involvement. If we do so in the future, we will update this policy accordingly.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and, where appropriate, notified via email. Continued use of our services after such changes indicates acceptance.

 

Need Help Understanding This Policy?

We strive to make our policies clear and accessible. If you need assistance understanding any part of this policy, please contact us via the contact details below and we’ll be happy to help.

 

Questions? Concerns?

Contact our Privacy Co-ordinator 

Email: sara@sarahodgedigital.com

 

This Privacy Policy forms part of, and is subject to, our Terms of Use. Please review them carefully to understand your rights and responsibilities when using our website or engaging with our services.